Reporting

The collaboration works excellently. All information is provided promptly and, above all, clearly. Since the topic of “packaging” has become very extensive (and is handled differently in each country), this is a very important point for us. The service is unique – fast, informative AND friendly. Perfect customer service, which is increasingly rare these days. Assessment and information on pictograms for our 5‑pack of essential oils for Aldi France. With this information, we were able to prepare all print data quickly and correctly.

We are glad that the AHK handles the matters of Ecomaison, Citeo, Refashion, and the prevention plans in France for us. This way, all EPR sectores are managed centrally through one single point of contact. We ourselves do not need any knowledge of French, which is also a great advantage. Whenever we have questions, the AHK staff are there for us, and the cooperation is very collaborative and pleasant. Thank you for the excellent service.

The AHK France is an indispensable partner for our company when it comes to determining and managing the environmental fees for packaging within the French EPR sectors. We particularly value the competent and reliable advice on new regulations and requirements in the French market. We look forward to continuing our successful cooperation.

I greatly appreciate the cooperation with your team, especially because I am always informed about all changes—which occur quite frequently. Your support makes complex data submissions significantly easier, and having a dedicated personal contact at all times makes the collaboration both pleasant and efficient. For us as an international company, the assistance provided by the AHK and its cross‑border network is particularly valuable, as packaging regulations in many countries continue to evolve and become increasingly complex.

Since 2022, the Environment Department of the Franco-German Chamber of Trade and Industry has supported LEONOR GREYL as part of the “Advice and support Extended Producer Responsibility” service throughout Germany and Austria. This highly effective partnership helps us to meet the ever-changing reporting and compliance obligations under the Extended Producer Responsibility (EPR). The consultants' high availability and responsiveness provide valuable support in terms of the environmental compliance of our packaging, which is also one of our brand's concerns.

“The cooperation with the French-German Chamber of Industry and Commerce is extremely valuable for our group of companies. The support in communicating with the French authorities and service providers significantly facilitates our operations. This ensures legally compliant conduct in the French market.” “We particularly appreciate the trusting cooperation and the professional handling of our requirements. The proactive support provided by the AHK, whether through interactive seminars or the information made available to us, is especially helpful.”

The cooperation with the AHK and X‑Trade GmbH is consistently positive and supportive. The following aspects are particularly noteworthy, as they significantly contribute to the success of the collaboration: Efficiency and responsiveness: Communication is characterized by quick and precise responses to enquiries, which is essential for swift decision‑making processes. Expertise and quality: The information and solutions provided are always well‑founded and reflect a high level of expertise in the relevant areas. Service orientation: The team acts in a helpful, appreciative, and supportive manner. When dealing with complex matters, they demonstrate the necessary patience to ensure a complete and sustainable understanding.